When a business cannot tolerate any downtime in the functioning of its operations, it should set up at least one Disaster Recovery Facility. There could be two functioning centers in different cities with additional provisions to accommodate more if the need arises. So if one of the call centers has to close for a while then the agents from this center can be flown to the call center in the other city where the traffic has been redirected.
Services for Logistic Service Providers
Types of Services for Logistic Service Providers Include:
Sales & Marketing
- Market Trending Updates
- Competition Analysis
- New Service/Area Identification
- Sales/Marketing R&A
- Website Analytics
- SEO Campaign Management
- CRM Tools/CRM Support – Sales Reporting
- Contact Management
- E-Distribution: Newsletter Administration
- Lead Generation & Qualification
- Keu Customer KPI Reporting
- Many More Client Specific Sales & Marketing Services (Customized)
- Please Click Sales & Marketing Services for more information
Customer Service
- New Tools Identification
- Consolidation Strategies
- Contact Center Performance
- Agent Productivity Analysis
- Query Analysis – Top Issues
- Customer File & Debtor File Administration
- Pre-Advice Notification
- Shipment & Event Cargo Tracking
- Web Helpdesk Support
- Claims Administration
- Complaints Department Support
- Order/Freight Booking Desk
- DC Appointment
- Reverse Logistic Support
- Customer KPI Reporting
- Fleet Helpdesk
- Many More Client Specific Customer Service (Customized)
- Please Click Customer Service & Support/Helpdesk Services for more information
Document Processing
- Digitization Strategy
- New Technology Identification
- Consolidation Strategies
- Customer File & Debtor File Administration
- EDI Compliance Reporting & Analytics
- BL/AWB/FCR Processing
- Billing & Invoicing
- Freight Audit & reconciliation
- Tariff/Contract Filing & Administration
- Global Carrier & Tender Management – Tariff/Services Contract Filing & Maintenance
- Warranty Management
- Many More Client Specific Document Processing Services (Customized)
- Please Click Data Processing Services for more information
Operations
- Network Optimization
- Warehouse Layout Strategies
- Supplier/Carrier Scorecard
- Transportation Optimization/Analytics
- Inventory Management & Ageing Report
- Miscellaneous KPI Reporting & Analytics
- Freight Payment Analytics
- Fleet Management – Fleet Optimization/Fuel Card
- Import/Export Manifestation & Audit
- PO Administration
- Drivers Logs Audit & Compliance Reporting
- Fuel Ticket Management
- Order Compliance Management
- EDI Gateway Exception Management
- Global Stock Reconciliation
- Driver Resource Management
- Contract/Lease Support Warehouse Space Utilization
- Equipment Dispatch/Control
- Many More Client Specific Operation Services (Customized)
Human Resource & Payroll Services
- Please Click Human Resource & Vendor Management Services for more information
- Please Click Payroll Management Services for more information
Many More Client Specific Services for Logistic Service Providers (Customized)
- Please Contact Us to discuss your specific outsourcing needs
Bookkeeping & Accounting Services
- Please Click Bookkeeping & Accounting Services for more information
Accounts Payable
- Please Click Accounts Payable Services for more information
Accounts Receivable
- Please Click Accounts Receivable Services for more information
Debt Collection
- Please Click Debt Collection Services for more information
Financial Services
- Accounting & Bookkeeping
- Payroll Management
- Accounts Payable
- Accounts Receivable
- Credit Collection
- Management & Operational Reporting
- Forecasting & Budgeting
- Management Reporting
- Spend Analytics
- Disbursement Accounting
- General Ledger / Bank Reconciliation
- Monthly Closing/Quarterly/Yearly Closing
- Cost Reporting & Audit / Vendor Reconciliation
- Agent Reconciliations
- Part/Product Logistics GL Coding
- Financial Planning & Analysis
- Many More Client Specific Financial Services (Customized)
Staff Leasing
In this model, you run and manage your own project. Your virtual staff is recruited and facilitated by International Parallel Sourcing, but of course you direct everything they do.
Virtual Captive
In this high control model, you retain a greater level of control over your business, while transferring to International Parallel Sourcing a portion of operational and financial risk.
Fully Managed Solutions
This model provides you complete peace of mind as the entire project is managed and run by International Parallel Sourcing (providing end-to-end solutions for your project).
Please contact your local Solutions Consultant to discuss your customized outsourcing requirements.
Our Office
Level 32, 101 Miller Street
North Sydney, NSW, 2060, Australia
Phone: 1300 991 691
info@parallelsourcing.com.au
Sales & Marketing:
Head Office – Sydney:
Can’t find your required services in our list
Please contact IPS for your customised business processes
Please contact IPS for your customised business processes