How do I communicate with my virtual staff? How do I manage and control my projects from thousands of miles?
International Parallel Sourcing provides/recommends a number of technologies, tools and methods for you to stay connected with your virtual staff and to remotely manage your projects.
Everything your virtual staffs do can be directed and managed by you. A full control of your project.
1.Cloud Applications & Software
Technologies such as Skype, StaffCop (spy software), TeamViewer (remote support & online meetings software), salesforce.com (CRM app), rackspace (file sharing & FTP hosting service provider), and many other technologies provide communication, and remote management and contact management tools for you to run, manage and control your projects.
These tools include (but not limited to) regular online login systems (every 10 minutes), activity monitoring system, continuous video conferencing (up to 168 hours per week), web cams, CC TV, screen sharing, file exchange, fileservers, FTP hosting, silent monitoring, chat, audio recordings, phone (local number for international calls), fax, emails…………
Most of these technologies/software/applications are available at very low costs (essentially free).
Plus, software and online applications are available for most of the tasks to be performed online, rather than on a paper. For example accounting software and applications.
Virtual Private Network (VPN) – Virtual Private Network (VPN) technologies mean a high tech security environment already in place in your Australian office can be extended to include workstations in our offshore offices.
International Parallel Sourcing can help you select and acquire the right technologies for your business, integrate them into your existing business processes and then train your entire team how to confidently use them. These tools are simple to use and once we show you how, you will be fully empowered to use them with ease.
2.Your own staff on the floor (Virtual Captive Model)
You also have the option of placing your own staff on the floor (Virtual Captive Model).
Your own offshore staff – An individual or a team member hired by you and based in the offshore vendor’s office to represent you. Takes direct instructions from you, oversees the transfer of knowledge and processes, conduct the selection and training of staff, and manage working function of the centre. If required, International Parallel Sourcing can help you seek a good quality staff through a different vendor.
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