Services for Rail Industry



When a business cannot tolerate any downtime in the functioning of its operations, it should set up at least one Disaster Recovery Facility. There could be two functioning centers in different cities with additional provisions to accommodate more if the need arises. So if one of the call centers has to close for a while then the agents from this center can be flown to the call center in the other city where the traffic has been redirected.


    Types of Services for Rail Industry Include:
Sales & Marketing
  • Rate Quotes
  • Service Contract /Rate Agreement Creation & Maintenance
  • Global Tender Management Support
  • Lead Generation
  • Tariff & Contract Filings
  • Freight Bookings
  • Marketing Collateral Design Support
  • SEO Campaign Management Support
  • Many More Client Specific Sales & Marketing Services (Customized)
Customer Service
  • Passenger Reservation Booking/Ticketing
  • Rail Car Booking Management
  • Account Management Support
  • Vendor Portal Administration
  • New Customer Equipment Planning
  • Car Order Assistance Scheduling
  • Private Equipment Registration Management
  • Active Shipment Inquiry Service Desk
  • Shipment & Event Tracking, Tracing & Load Management
  • Equipment Reject Management
  • Many More Client Specific Customer Service (Customized)
Document Processing
  • Document Management (Imaging & Indexing)
  • Electronic Connectivity & Reporting
  • Record Retention Management
  • Trans-loading Manifestation
  • Customer Portal Freight Document Services
  • Intermodal Port Document Manifesting
  • Many More Client Specific Document Processing Services (Customized)
Operations
  • Rail Dispatching Center
  • Rail Traffic Control Monitoring
  • Weather Condition Monitoring & Alert Management
  • Grade Crossing Signal System Failure Monitoring
  • Daily Operational Reporting (Arrival/Departure, Car Counts, Tonnage, ETC…)
  • Intermodal Equipment Pool Yard Management
  • Rail Car Load & Asset Utilization Reporting
  • Rail Car Maintenance Management & Bulletin Reporting
  • Haz Cargo Approvals
  • Many More Client Specific Operation Services (Customized)
Human Resource & Payroll Services
Financial Services
  • Dispatcher Certification Management (GCOR, Hazmat, Air & Train Break Handling, ETC…)
  • Pricing, Rating & Contract Management
  • Shipment Costing &Invoicing
  • Retail Car Detention Management (Notification & Billing)
  • Accessorial Management (Customer Authorization Notification)
  • Fuel Surcharge Management & Communication
  • EDI Management Support
  • Bookkeeping & Accounting Services
  • Account Receivables
  • Account Payables
  • Revenue Accounting
  • Credit Collections
  • Disbursements
  • Agency Reconciliations
  • General Ledger / Bank Reconciliation
  • Monthly/Closing/Quarterly/Yearly Closing
  • Payroll Management
  • Financial Planning & Analysis
  • Many More Client Specific Financial Services (Customized)

Bookkeeping & Accounting Services
Accounts Payable
Accounts Receivable
Debt Collection
Other Services
Many More Client Specific Services for Rail Industry (Customized)
  • Please Contact Us to discuss your specific outsourcing needs

Staff Leasing

In this model, you run and manage your own project. Your virtual staff is recruited and facilitated by International Parallel Sourcing, but of course you direct everything they do.

Virtual Captive

In this high control model, you retain a greater level of control over your business, while transferring to International Parallel Sourcing a portion of operational and financial risk.

Fully Managed Solutions

This model provides you complete peace of mind as the entire project is managed and run by International Parallel Sourcing (providing end-to-end solutions for your project).

Please contact your local Solutions Consultant to discuss your customized outsourcing requirements.
 

Our Office

Level 32, 101 Miller Street
North Sydney, NSW, 2060, Australia
Phone: 1300 991 691
info@parallelsourcing.com.au


Sales & Marketing:

info@parallelsourcing.com.au


Head Office – Sydney:

sydney@parallelsourcing.com.au

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    Please contact IPS for your customised business processes